Before you even begin thinking about volunteering, ask yourself – Am I well enough to volunteer?
Your safety and limiting the spread of COVID-19 is everyone’s main priority. We encourage you to review and adhere to the recommendations on the Buncombe County readiness site on how best to avoid COVID-19 and what to do if you think you might have it.
ABCCM Crisis Ministry is an organization providing supports and resources to individuals and families in Buncombe County who are living with low incomes, are facing financial emergencies, or are struggling to meet their basic needs. The Crisis Ministry is a division of Asheville Buncombe Community Christian Ministry (ABCCM), a nonprofit organization working in Buncombe County to address poverty, hunger, homelessness, and health care access. ABCCM is a family of Christian congregations in the Asheville-Buncombe County area organized to respond to emergency assistance needs in the community.
We are currently looking for compassionate volunteers to assist with supporting clients via phone during the COVID-19 pandemic. Volunteers will be working on site at the ABCCM Crisis Ministry office on Cumberland Ave.
Shifts will run M-F from 8:30am-12:30pm.
Volunteer Opportunity Includes:
- Communicate with clients over the phone
- Showing compassion to clients
- Listening to clients needs
- Communicating with ABCCM Crisis Ministry staff what the needs of the client are
- Assisting in writing food vouchers for clients
- Referring clients to NC 2-1-1 for needs that ABCCM cannot meet
Volunteer Requirements:
- Excellent listening and communication skills
- Maintain professional boundaries with clients
- Ability to speak clearly and take notes of needs
- Maintain client confidentiality
- Comfortable being on the phone for shift duration (breaks between clients)
- Ability to remain calm during crisis situations
- Participate in training prior to beginning your volunteer shift
Health and Safety:
- We are asking volunteers to wear/bring their own face covering, one of the below:
- Bandanna covering nose and mouth
- Cloth covering nose and mouth
- Fabric or disposable face mask
- Asking volunteers to maintain physical distance of 6 feet or more when possible
- Note: there are times when the volunteer task requires volunteers to engage closer than 6 feet. Please do not sign up if you feel uncomfortable.
In order to sign-up for this volunteer project, simply:
Hands On Asheville-Buncombe is not responsible for opportunities managed by partner agencies. If you are onsite at a volunteer opportunity and don't feel safety guidelines are being followed, please connect with onsite project organizers and if not addressed, please let us know by completing our Volunteer Experience Form.
