OnTrack WNC’s Volunteer Income Tax Assistance “VITA” Program offers free tax help to low- to moderate-income people who cannot prepare their own tax returns.
Volunteers prepare and file tax returns at no charge for taxpayers from low- to moderate income households. We prepare basic, straight-forward tax returns and refer more complicated returns to a paid preparer. As an IRS VITA site we use the IRS’ TaxWise computer software for tax return preparation/filing. Clients schedule appointments in advance and receive instructions for information to bring to their appointment. Appointments last approximately one hour.
What is the volunteer commitment?
- We ask that volunteers commit to at least one, 4-hour block of time each week between late January and April 15. At least 2 volunteers work together each shift.New volunteers are first scheduled with a seasoned volunteer for support in preparing their first returns.
- Volunteer shifts are available weekdays between 9:00 am – 5:00 pm and some evenings between 5:00 pm-8:00pm as well as Saturdays from 9:00 am – 1:00 pm. Each shift is a 4 hour block.
- Volunteers agree to complete the necessary training and IRS Certification, including a background check (described below).
What kind of training is provided?
- Our experienced teams of volunteers are always available to help you learn.
- Free, self- paced, online training and certification through “Link and Learn”.
- Group Trainings
- Study Hall Sessions
