Hospitality Desk Volunteer

Homeward Bound is a non profit organization dedicated to the mission of ending homelessness in Buncombe County. At our AHope Day Center, people experiencing homelessness can access services such as meals, mail service, access to lockers for their belongings, showers, areas for rest, and case management focused on finding housing.

The hospitality desk volunteer helps staff to provide services like showers, rest rooms, and lockers. Volunteers are needed Monday through Friday from 8am to 2pm, with shorter shifts available.

Volunteer Responsibilities:

• Hand out towels, washcloths, toiletries and other essentials

• Open lockers assigned to clients as requested

• Help with laundry related to showers

• Assist staff in cleaning at the end of services

  
  

Requirements:

• Background check

• Brief onboarding/training

• Must have reliable transportation

Skills Required: 

• Positive and compassionate customer service skills

• Comfortability working with people in crisis and/or with criminal backgrounds

• Ability to remain standing for long periods

• Ability to lift up to 10 lbs.

Attire:

• No specific attire required, should be comfortable

• Attire with offensive language or images will not be allowed

  
  

Location:

• 19 North Ann Street, Asheville NC 28801

• Parking is across the street in the Firestone lot, you will be provided with a parking pass

Health and Safety:

• Hand sanitizer and hand soap is available on site

• Masks are not required, but you are welcome to wear one, it is recommended you bring your own as we do not always have them on site

• No one under the age of 18 is allowed on site

  
  

To sign up for this volunteer opportunity, simply

• Click the blue "respond" button above to secure your spot and receive next-step instructions from our organization

• Volunteering can not begin until the background check passes and the volunteer has completed onboarding.

• The Assistant Director of Homeless Services will communicate when the volunteer is able to start.

  
  

Hands On Asheville-Buncombe is not responsible for opportunities managed by partner agencies. If you are onsite at a volunteer opportunity and don't feel safety guidelines are being followed, please connect with onsite project organizers and if not addressed, please let us know by emailing info@handsonasheville.org.